Shipping Information

 Our Shipping rates are as follows:

Canada:

  • FREE SHIPPING for orders with 49.99$+ of E-liquid.
  • Discounted 5$ shipping rate for orders with 1 to 49.98$ of E-liquid.
  • Standard flat rate shipping of 10$ for Ontario and Quebec, 15$ for the rest of Canada.

USA:

  • Unfortunately we no longer offer shipping to the USA


Transit will vary from 1 to 7 business days depending on location. Usual delivery times are 24-36h for Eastern Canada!

    
Returned Package:
    
     Please note that should the package be returned to us for any reason, we will offer 2 options to the buyer:
         - Reship the package at the customer's expense (click HERE). Please note we cannot ship to a different name than the original order!
         OR
         - Any item eligible for a refund will be done so minus a 50% Restocking Fee (20% if proof of age is provided) and ALL shipping charges!
           Shipping charges include shipping the order from our warehouse to you and returning the package from your local post office to our warehouse!
           To view which items are eligible for a refund, please visit our Warranty Information page

Why do I have to pay to have the order reshipped if it was returned to you?

When shipping an item out, we pay to have the package transported from our warehouse to your door. When the package gets returned to us for any reason, we are charged for shipping the item from you to us! Every option selected for shipping the item to you (Xpresspost, 19+ verification...) is also applied to that return shipment to us. We are therefore charged 2x for that shipment! Since we already subsidize some of the shipping, can you easily see that this is very costly. We understand mistakes happen, so we are willing to accept paying the cost of the return shipment to us!


Underage Purchases:

     We use CanadaPost's Age verification service for every order. If Canada Post cannot verify your age, your order will be returned to us!
     Any item eligible for a refund will be done so with a 50% Restocking Fee and ALL shipping charges will be deducted from the refund!
     Shipping charges include shipping the order from our warehouse to you and returning the package from your local post office to our warehouse!

     To view which items are eligible for a refund, please visit our Warranty Information page

     If you are underage, please don't waste your money and our time. You will NOT receive your order and you will lose money!